- Booking within 24 hours is not permitted for new clients.
- New clients must book and prepay a 75 minute appointment for the first session.
- Cancellation
- Cancellations are accepted without penalty up to the day before your appointment at 12 PM/NOON.
- Late cancellations after this time made up to an hour before your appointment is scheduled to start are subject to a fee of 50% of the appointment cost.
- No call/no shows or cancellations made within an hour of the appointment time will be subject to a fee of 100% of the appointment cost.
- Fees for missed/late cancelled appointments will be charged to the card on file.
- Exceptions can be made for accidents or illness at the discretion of the therapist.
- Late Arrivals
- Late arrivals to appointments can be accommodated in some cases. Please text or call as soon as you can if you know you are going to be late.
- Arriving late to your appointment will affect your treatment time and you will still be responsible for the full cost of your appointment.
- If you are 15 minutes or more late to your appointment and do not communicate with me, your appointment will be cancelled and you will be charged for the missed appointment.
- Financial Policy
- Full payment is due at the time of service via cash or credit card. Cash is not kept on site; please bring the exact amount of your service if you wish to pay in cash.
- Personal checks are not accepted.
- Appointment prepayments are non-refundable, but can be transferred to a rescheduled appointment for the same client if the request to reschedule is made by the appropriate deadline, noon the day before the original appointment.